Private AI: start, find and continue work conversations
Use the network’s configured text-only AI to draft plans and messages, organize saved conversations and retry failed replies.
This guide describes the available features. Your account role, assigned modules, signed contract and network plan determine which controls you can use. Reading a guide does not change your access.
Start here
- Open Private AI and check that a model is shown and the composer is enabled.
- Choose New chat, use a suggested prompt or enter a specific request with enough relevant context.
- Press Enter or Send to request the reply. Use Shift+Enter to add a new line in your message.
- Read the answer, ask a follow-up, and click the conversation title to give it a useful name.
- Use Search history or select a saved conversation to continue later.
Availability and scope
Private AI is a text-only conversation interface backed by the site’s configured Ollama service. An administrator must enable it and set a working server and model in the Private Ollama AI card in Platform Settings, then click Save Ollama Settings. Administrators can add an optional secondary server, which is tried automatically if the primary request fails or times out. Each server has its own model dropdown, populated from that server’s entered URL. Lists load automatically when a URL changes; Load Models refreshes the list without saving settings. Select a primary model and a secondary model; failover uses the secondary selection. Both servers share the connection type and token. Test Primary Server and Test Secondary Server check that server’s entered URL and selected model without saving changes. If the page says Private AI is not available yet, you cannot resolve that by repeatedly pressing Send.
The Private label describes the service setup; it does not mean messages are hidden from the network owner. The owner has a Team chats oversight area for network and manager conversations. Use the workspace for information appropriate to your work account.
Write a useful first request
Give the task, the relevant facts and the format you need. For example, include a creator’s current routine and your available coaching time before asking for a weekly plan. The suggested prompts offer coaching-plan, supportive-message and meeting-agenda starting points.
A reply is a draft to review. Supplying a creator name does not mean this chat automatically imports that person’s performance records or changes anything on the site. Provide the needed facts in your request and verify the output before using it.
Manage conversation history
New chat starts a separate conversation so unrelated topics do not become mixed together. Clicking the title opens a rename prompt for the current saved conversation. A clear title such as September creator check-in makes it easier to locate.
Search history filters the loaded history by conversation title and last-message preview. Choose a result to load its conversation. On smaller screens, use Open conversation history and Close conversation history to show or hide the sidebar. The interface has no user-facing delete-conversation control.
Copy answers and recover failures
Use the copy control on an answer to copy its text. If the response includes a code block, Copy code copies that block. This is a clipboard action, not a publication or message-send action.
While a response is being requested, allow it to finish before switching chats or submitting another request. Failed answers can show a retry control; inspect the error and retry once the underlying issue is resolved. If history cannot load or the session has expired, refresh and sign in again as necessary. Do not assume an error means your previous message was never saved.
Frequently asked questions
Can I upload a spreadsheet or photo?
This interface is text only and does not provide file or image attachments.
Can the network owner view manager chats?
Yes. The owner has Team chats oversight for network and manager conversations.
Why is Send disabled?
Check the configuration notice. Ollama must be enabled with a server and model by an administrator; the composer is also busy while a response is being processed.
Does asking for a message send it to a creator?
No. Private AI generates text in this conversation. Review and copy the draft before using it elsewhere.
Still stuck? Note the page name, the step you tried and the exact message shown. Managers and sub-users should contact their network owner; owners should contact their platform administrator. Never include passwords, webhook URLs, recovery links or private identity documents in a general support message.