Owners, managers & users

Account settings, passwords and your payout details

Update your profile, change your password, and complete the payout information your network needs.

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This guide describes the available features. Your account role, assigned modules, signed contract and network plan determine which controls you can use. Reading a guide does not change your access.

Start here

  1. Open Account Settings and check Account Info to confirm your role and status.
  2. Complete Full Name and Email Address. Owners may also enter Creator Network and Phone, then choose Save Details.
  3. To change a password, enter Current Password, New Password and Confirm New Password, then choose Change Password.
  4. If you are a manager, select one of your network’s offered Payment Methods, fill the matching details and choose Save Payout Details.
  5. Read the success message for each separate form and review the saved values.

Profile Details and account roles

Owners edit Full Name, Email Address, optional Creator Network and optional Phone. Managers edit their own Full Name and Email Address while their profile is still editable. Use a valid email address that is not already used by another account. Saving one form does not submit the other forms on this page.

A manager’s profile is locked once the required active contract has been signed and submitted. The page displays a locked-details notice and disables the profile fields. Confirm names and email before signing; contact the network owner if signed details need review. Payout and password forms remain separate from this profile lock.

Change Password

Enter your existing password in Current Password. The new password must contain at least eight characters, and Confirm New Password must match exactly. Choose Change Password and look for Password changed successfully.

An incorrect current password, short new password or mismatching confirmation prevents the change. Correct the named field and submit again. An invalid session token usually requires reloading the page before trying again.

Manager Payout Details

Payout Details is displayed for manager accounts. Choose the method your network will use to pay you. The choices are controlled by the network’s Payment Methods settings. Saving a method replaces the stored details for that method and clears fields that do not belong to it. This form records payment instructions; it does not send money.

Payment Method
Choose an offered method. If no methods are enabled, ask the owner to configure them first.
PayPal Email
For PayPal, enter a valid email address for the intended receiving account.
Venmo Username
For Venmo, enter the receiving username.
Bank Country
For Bank Transfer, select United States or United Kingdom.
Account Holder Name, Bank Name and Account Number
Complete these bank fields. Check them carefully before saving.
Routing Number or Sort Code
US transfers require Routing Number. UK transfers require Sort Code. The country selection controls which field appears.

Account Info and useful links

Account Info is read-only. It displays Role and Status, plus Parent Creator Network for managers or Member since for the owner. Plans & Billing is an owner control. Signed Contract PDF opens a manager’s recorded agreement. Payout History is the place to review payout records after entering payment instructions.

If your manager session cannot be resolved, sign in again. Changing the parent network’s name or accessing billing is not part of a manager profile.

Frequently asked questions

Why can I no longer edit my name or email?

The site locks a manager’s profile after the required active contract has been signed and submitted. Ask the owner to review a correction; the disabled profile fields are intentional.

Why is there no payout method to choose?

The network has not enabled any offered methods. The owner must configure Payment Methods before you can save your preference.

Does Save Payout Details make a payment?

No. It stores instructions the network can use when paying you. Payout records are viewed separately in Payout History.

Can I change my password after signing a contract?

Yes. The profile lock applies to profile editing; Change Password is a separate form with its own validation.

Still stuck? Note the page name, the step you tried and the exact message shown. Managers and sub-users should contact their network owner; owners should contact their platform administrator. Never include passwords, webhook URLs, recovery links or private identity documents in a general support message.